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Benefits offered by this job
Exclusive travel perks
Access to industry discounts
Professional development opportunities
Community culture
Job summary
Sweet Carolina Travel is seeking a Remote Travel Consultant to provide high-quality support to clients throughout their travel journey. In this role, you will engage with client inquiries, manage bookings, and ensure customer satisfaction while enjoying fully remote flexibility. The ideal candidate will have strong communication skills and a background in customer service, particularly in travel or hospitality. This position offers exclusive travel perks and opportunities for professional development.
Qualifications
Strong written and verbal communication skills.
Experience in customer service—ideally in travel, tourism, or hospitality.
High attention to detail with strong organizational and follow-through habits.
Responsibilities
Engage with client inquiries across email, phone, and messaging channels.
Support travelers with booking updates and modifications.
Provide accurate insights on destinations and travel documents.
Confirm trip details and gather feedback post-travel.
Resolve concerns with empathy and efficiency.
Skills
Written communication
Verbal communication
Customer service
Attention to detail
Organizational skills
Tech-savvy
Job description
Sweet Carolina Travel is seeking a Remote Travel Consultant to provide high-quality support to clients throughout their travel journey. In this role, you will engage with client inquiries, manage bookings, and ensure customer satisfaction while enjoying fully remote flexibility. The ideal candidate will have strong communication skills and a background in customer service, particularly in travel or hospitality. This position offers exclusive travel perks and opportunities for professional development.