Remote Travel Concierge: Expert Client Experience

Sweetcarolinatravels; Newark (DE); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Fully remote flexibility

Exclusive travel perks

Professional development opportunities

Job summary

Sweet Carolina Travel is looking for a Remote Travel Advisor to provide personalized support to travelers across the United States. In this role, you will engage with clients through various channels, assist with bookings, and resolve inquiries with professionalism and care. Ideal candidates will have a strong background in customer service, excel in written and verbal communication, and possess a genuine passion for travel. This position offers full remote flexibility and exclusive travel perks.

Qualifications

• Strong written and verbal communication skills are essential.
• Experience in customer service, ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow-through habits.

Responsibilities

• Engage with client inquiries across email, phone, and messaging.
• Support travelers with booking updates, modifications, cancellations.
• Provide insights on destinations, travel documents, and agency procedures.
• Gather feedback post-travel and confirm trip details.
• Resolve concerns efficiently and empathetically.

Skills

Written communication skills

Verbal communication skills

Customer service experience

Attention to detail

Tech-savvy

Job description

Sweet Carolina Travel is looking for a Remote Travel Advisor to provide personalized support to travelers across the United States. In this role, you will engage with clients through various channels, assist with bookings, and resolve inquiries with professionalism and care. Ideal candidates will have a strong background in customer service, excel in written and verbal communication, and possess a genuine passion for travel. This position offers full remote flexibility and exclusive travel perks.