Remote Travel Concierge: Stress-Free Journeys & Perks

Sweetcarolinatravels; Allentown (Lehigh County); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Exclusive travel perks

Access to industry-only discounts

Professional development through training

Job summary

Sweet Carolina Travel is looking for a Remote Travel Consultant to provide personalized support to travelers across the United States. You will engage with clients through various communication channels, assist with bookings, and ensure a seamless travel experience. Ideal candidates will have a background in customer service, strong communication skills, and a passion for travel. The role offers fully remote flexibility, exclusive travel perks, and ongoing professional development opportunities.

Qualifications

• Experience in customer service, ideally in travel or hospitality.
• Ability to adapt to new systems and booking tools quickly.
• High organization and follow-through habits.

Responsibilities

• Engage with client inquiries across various communication channels.
• Support travelers with bookings, modifications, and cancellations.
• Provide insights on destinations, documents, and procedures.
• Follow up for feedback and confirmation of trip details.
• Resolve client concerns with empathy and efficiency.

Skills

Strong written and verbal communication skills

Customer service experience

Attention to detail

Tech-savvy

Love for travel

Job description

Sweet Carolina Travel is looking for a Remote Travel Consultant to provide personalized support to travelers across the United States. You will engage with clients through various communication channels, assist with bookings, and ensure a seamless travel experience. Ideal candidates will have a background in customer service, strong communication skills, and a passion for travel. The role offers fully remote flexibility, exclusive travel perks, and ongoing professional development opportunities.