Remote Travel Concierge: Expert Client Experience

Sweetcarolinatravels; Orlando (FL); Remote; USD 40,000 - 50,000; Full time

Benefits offered by this job

Fully remote flexibility

Exclusive travel perks and discounts

Professional development through ongoing training

Job summary

Sweetcarolinatravels is hiring a Remote Travel Advisor to support clients from trip ideas to safe returns. You'll engage with clients via email and phone, handle bookings, provide travel insights, and resolve concerns with empathy. Ideal candidates will have a customer service background, strong communication skills, and a love for travel. Enjoy fully remote flexibility, exclusive travel perks, and professional development opportunities.

Qualifications

• Experience in customer service, ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow-through habits.

Responsibilities

• Engage with client inquiries across email, phone, and messaging.
• Support travelers with booking updates, modifications, cancellations.
• Provide insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy and efficiency.

Skills

Strong written and verbal communication skills

Customer service experience

Attention to detail

Tech-savvy

Love for travel

Job description

Sweetcarolinatravels is hiring a Remote Travel Advisor to support clients from trip ideas to safe returns. You'll engage with clients via email and phone, handle bookings, provide travel insights, and resolve concerns with empathy. Ideal candidates will have a customer service background, strong communication skills, and a love for travel. Enjoy fully remote flexibility, exclusive travel perks, and professional development opportunities.