Remote Travel Concierge — Stress-Free Journeys

Sweetcarolinatravels; Memphis (TN); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Exclusive travel perks

Access to industry-only discounts

Professional development opportunities

Community culture focused on travel connection

Job summary

Sweetcarolinatravels is seeking a Remote Travel Advisor to provide personalized support to travelers. As a critical guide, you will assist clients with inquiries, bookings, and updates, ensuring a seamless travel experience.

The ideal candidate will have strong communication skills and experience in customer service, particularly in the travel or hospitality industries. This role offers the flexibility to work remotely and a culture fostering community and professional development.

Qualifications

• Experience in customer service, ideally in travel or hospitality.
• Strong organizational and follow-through habits.
• Ability to adapt to new systems and booking tools.

Responsibilities

• Engage with client inquiries via email, phone, and messaging.
• Support travelers with booking updates and modifications.
• Provide insights on destinations and agency procedures.
• Confirm trip details and gather post-travel feedback.
• Resolve concerns with empathy and efficiency.

Skills

Strong written and verbal communication skills

Customer service experience

High attention to detail

Tech-savvy

Job description

Sweetcarolinatravels is seeking a Remote Travel Advisor to provide personalized support to travelers. As a critical guide, you will assist clients with inquiries, bookings, and updates, ensuring a seamless travel experience.

The ideal candidate will have strong communication skills and experience in customer service, particularly in the travel or hospitality industries. This role offers the flexibility to work remotely and a culture fostering community and professional development.