Remote Travel Concierge & Reservations Expert

Excitingtravelnow; Silver Spring (MD); A distancia; USD 40.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Exclusive travel perks

Training & development

Descripción de la vacante

Exciting Travel Now Travel Agency USA is seeking a Remote Travel Reservations Specialist to guide clients through every step of their journey, from planning to return home, delivering a seamless, stress-free experience.

You will respond to inquiries, modify bookings, and provide up-to-date destination information while leveraging booking tools. This role offers remote work from anywhere, ongoing training, and access to exclusive travel perks.

Formación

• Experience in travel or hospitality customer service is preferred.
• Excellent written and verbal communication.
• Detail-oriented with strong organizational skills.
• Ability to learn new travel booking systems quickly.
• Passion for travel and helping others create memorable experiences.

Responsabilidades

• Respond to client inquiries via email, phone, and messaging.
• Assist with bookings, modifications, cancellations, and special travel requests.
• Provide up-to-date information on destinations and agency processes.
• Follow up with clients to confirm plans and gather feedback.
• Support remote travel reservations with empathy and efficiency.
• Promote exclusive travel perks and industry discounts.
• Collaborate with the team and participate in ongoing training.
• Help build a community focused on creating memories through travel.

Conocimientos

Excellent communication

Customer service experience

Attention to detail

Tech-savvy

Enthusiasm for travel

Herramientas

Booking tools

Descripción del empleo

Exciting Travel Now Travel Agency USA is seeking a Remote Travel Reservations Specialist to guide clients through every step of their journey, from planning to return home, delivering a seamless, stress-free experience.

You will respond to inquiries, modify bookings, and provide up-to-date destination information while leveraging booking tools. This role offers remote work from anywhere, ongoing training, and access to exclusive travel perks.