Remote Travel Concierge & Reservations Expert

Excitingtravelnow

Silver Spring (MD)

Remote

USD 40,000 - 65,000

Full time

14 days+

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Benefits offered by this job

Remote work

Exclusive travel perks

Training & development

Job summary

Exciting Travel Now Travel Agency USA is seeking a Remote Travel Reservations Specialist to guide clients through every step of their journey, from planning to return home, delivering a seamless, stress-free experience.

You will respond to inquiries, modify bookings, and provide up-to-date destination information while leveraging booking tools. This role offers remote work from anywhere, ongoing training, and access to exclusive travel perks.

Qualifications

Experience in travel or hospitality customer service is preferred.
Excellent written and verbal communication.
Detail-oriented with strong organizational skills.
Ability to learn new travel booking systems quickly.
Passion for travel and helping others create memorable experiences.

Responsibilities

Respond to client inquiries via email, phone, and messaging.
Assist with bookings, modifications, cancellations, and special travel requests.
Provide up-to-date information on destinations and agency processes.
Follow up with clients to confirm plans and gather feedback.
Support remote travel reservations with empathy and efficiency.
Promote exclusive travel perks and industry discounts.
Collaborate with the team and participate in ongoing training.
Help build a community focused on creating memories through travel.