Remote Travel Concierge - Plan, Book & Create Dream Trips

Excitingtravelnow; Virginia Beach (VA); Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Remote work from anywhere

Travel perks and discounts

Professional growth

Job summary

Exciting Travel Now Travel Agency USA is seeking a Remote Travel Reservations Specialist to guide clients through travel planning, bookings, and post-trip follow-up with professionalism and care.

You will respond to inquiries across channels, assist modifications/cancellations, and provide destination information while upholding a seamless, stress-free experience. This role offers remote work from anywhere and ongoing training.

Qualifications

• Experience in customer service, preferably in travel, tourism, or hospitality.
• Excellent written and verbal communication.
• Strong attention to detail and organizational skills.
• Able to learn new booking systems quickly.
• Genuine enthusiasm for travel and helping others create memories.

Responsibilities

• Respond to client inquiries across email, phone, and messaging in a timely, professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate information on destinations, documents, and agency processes.
• Follow up to confirm plans and gather post-trip feedback.
• Address concerns with empathy and efficiency to ensure client satisfaction.
• Work remotely with flexible hours.
• Access exclusive travel perks and industry discounts.
• Receive ongoing training and support from a dedicated team.
• Be part of a community focused on building dreams through travel.

Skills

Customer service

Communication

Attention to detail

Tech-savvy

Proactive mindset

Travel knowledge

Job description

Exciting Travel Now Travel Agency USA is seeking a Remote Travel Reservations Specialist to guide clients through travel planning, bookings, and post-trip follow-up with professionalism and care.

You will respond to inquiries across channels, assist modifications/cancellations, and provide destination information while upholding a seamless, stress-free experience. This role offers remote work from anywhere and ongoing training.