Remote Travel Concierge — Plan Dream Getaways

Excitingtravelnow; Peoria (IL); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Exclusive travel perks

Industry discounts

Remote-friendly schedule

Job summary

Exciting Travel Now Travel Agency USA is seeking a Remote Travel Reservations Specialist to guide clients through their trips, from planning to return. You will assist with bookings, changes, and questions, ensuring a smooth, stress-free experience with a focus on care and professionalism.

The role emphasizes customer-focused service in travel, with opportunities for growth, exclusive perks, and industry discounts through a fully remote schedule.

Qualifications

• Excellent written and spoken communication.
• Background in customer service, travel, tourism or hospitality preferred.
• High attention to detail with organized, proactive mindset.

Responsibilities

• Respond to client inquiries via email, phone, or messaging.
• Assist with travel arrangements, changes, and cancellations.
• Provide accurate information on destinations, documents, and agency processes.
• Follow up with clients to confirm plans and gather feedback after trips.
• Address client concerns with empathy and efficiency to ensure satisfaction.
• Work remotely with flexible hours to fit lifestyle.

Skills

Communication

Customer service

Attention to detail

Tech-savvy

Travel enthusiasm

Job description

Exciting Travel Now Travel Agency USA is seeking a Remote Travel Reservations Specialist to guide clients through their trips, from planning to return. You will assist with bookings, changes, and questions, ensuring a smooth, stress-free experience with a focus on care and professionalism.

The role emphasizes customer-focused service in travel, with opportunities for growth, exclusive perks, and industry discounts through a fully remote schedule.