Remote Travel Concierge & Planning Specialist

Hopesglobalgetaways; Melbourne (FL); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Onboarding provided

Mentorship program

Career growth

Performance incentives

Travel discounts

Team collaboration

Learning resources

Job summary

Hopesglobalgetaways in the United States is seeking a Travel Client Assistance Coordinator to support travelers through vacation planning, provide personalized guidance, and coordinate arrangements for smooth experiences. This remote role offers flexible scheduling, onboarding, and ongoing mentorship, with opportunities to grow within a collaborative virtual team and access travel-related perks.

Strong communication, organization, and problem-solving are essential as you manage bookings,

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service and interpersonal abilities.
• Exceptional organizational and time-management skills.
• Ability to manage multiple responsibilities while maintaining attention to detail.
• Comfortable working with online systems, digital platforms, and communication tools.

Responsibilities

• Assist clients throughout the travel planning and booking process.
• Gather information regarding traveler preferences, interests, budgets, and vacation goals.
• Research destinations, resorts, hotels, cruises, transportation options, excursions, and activities.
• Present travel options and recommendations tailored to individual client needs.
• Help coordinate reservations, trip components, and itinerary details.
• Provide travelers with confirmations, travel schedules, documentation, and important updates.
• Support clients with travel changes, special accommodations, and service-related requests.
• Verify travel information and booking details for accuracy and completeness.
• Monitor upcoming trips and assist with completing final travel preparations.
• Maintain organized client records, communication logs, and trip documentation within company systems.
• Utilize supplier resources, company tools, and training materials to support traveler needs.
• Participate in ongoing education, destination training, and professional development programs

Skills

Communication

Customer service

Organization

Time management

Digital platforms

Problem solving

Self-motivation

Attention to detail

Reliable internet

Remote work readiness

Job description

Hopesglobalgetaways in the United States is seeking a Travel Client Assistance Coordinator to support travelers through vacation planning, provide personalized guidance, and coordinate arrangements for smooth experiences. This remote role offers flexible scheduling, onboarding, and ongoing mentorship, with opportunities to grow within a collaborative virtual team and access travel-related perks.

Strong communication, organization, and problem-solving are essential as you manage bookings,