Remote Travel Concierge & Planning Specialist

Hopesglobalgetaways; Manchester (NH); Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Fully remote

Onboarding & training

No travel experience required

Education resources

Growth opportunities

Performance incentives

Travel discounts

Supportive virtual team

Job summary

Hopesglobalgetaways is seeking attentive concierge support specialists to help clients plan vacations remotely. You will research options, coordinate services, and provide dependable assistance throughout the planning process.

This role emphasizes organization, communication, and customer service. Training is provided and no prior travel experience is required, with ongoing guidance and growth opportunities in a supportive virtual team environment.

Qualifications

• Strong written and verbal communication skills.
• Helpful, professional, and service-focused approach.
• Excellent organization and attention to detail.
• Ability to manage multiple client requests and follow-up responsibilities.
• Comfortable researching information and comparing available options.
• Willingness to learn digital tools, supplier platforms, and new processes.
• Self-motivated and comfortable working independently.
• Must be at least 18 years of age.
• Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or another qualifying region.

Responsibilities

• Communicate with clients to understand destinations, dates, budget, interests, priorities, and special requests.
• Research suitable accommodations, cruises, transportation, tours, excursions, activities, and other vacation services using approved resources.
• Assist with arranging selected services and keep confirmations, booking details, schedules, and itinerary information organized.
• Provide concierge-style support by sharing updates, answering routine questions, following up on outstanding items, and helping with standard adjustments when needed.
• Review information for accuracy, monitor important deadlines, maintain current client records, and continue expanding destination and supplier knowledge.

Skills

Written communication

Verbal communication

Organization

Attention to detail

Time management

Research

Digital tools

Independent work

Basic computer skills

18+ years old

Job description

Hopesglobalgetaways is seeking attentive concierge support specialists to help clients plan vacations remotely. You will research options, coordinate services, and provide dependable assistance throughout the planning process.

This role emphasizes organization, communication, and customer service. Training is provided and no prior travel experience is required, with ongoing guidance and growth opportunities in a supportive virtual team environment.