Remote Travel Concierge & Planning Specialist

Hope’s Global Getaways; Bloomington (IN); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Remote work setup

Flexible scheduling

Onboarding and training

Travel coordination tools access

Incentive programs

Advancement opportunities

Job summary

Hope’s Global Getaways is expanding its virtual support team and seeking dependable, detail-oriented individuals to join as Personalized Support Specialists. You will provide tailored assistance to clients as they prepare for upcoming travel experiences, helping keep everything organized, clear, and on schedule.

In this remote role, you’ll stay on top of details, communicate effectively, and support clients throughout the process.

Qualifications

• Strong communication and client support abilities.
• Self-motivated and comfortable working independently.
• Basic computer skills and familiarity with online systems.
• Must have reliable internet connection.

Responsibilities

• Work directly with clients to gather trip details, preferences, and timelines.
• Assist with coordinating travel elements such as lodging, transportation, and activities.
• Provide updates to keep clients informed on progress and next steps.
• Review available options and relay relevant information clearly.
• Respond to client inquiries through phone, email, and online platforms.
• Help manage changes, requests, and follow-ups as needed.
• Keep accurate records of client interactions and planning details.
• Participate in onboarding and continued learning sessions.

Skills

Clear communication

Client support

Detail-oriented

Self-motivated

Independent work

Tools

Online systems

Job description

Hope’s Global Getaways is expanding its virtual support team and seeking dependable, detail-oriented individuals to join as Personalized Support Specialists. You will provide tailored assistance to clients as they prepare for upcoming travel experiences, helping keep everything organized, clear, and on schedule.

In this remote role, you’ll stay on top of details, communicate effectively, and support clients throughout the process.