Remote Travel Concierge & Planner

Hope’s Global Getaways; Clarksville (TN); Teletrabalho; USD 40 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible scheduling

Step-by-step onboarding with training

Coordination tools & supplier partners

Travel-related incentives & recogniton

Opportunity to grow in planning/adviso

Resumo da oferta

Hope’s Global Getaways is expanding its remote Concierge Support Specialist team. In this role, you will help clients prepare for travel by coordinating services, sharing planning updates, and keeping details organized throughout each stage of the process.

This position offers flexible scheduling, structured onboarding, and ongoing training. You will use established coordination tools and supplier partnerships to tailor experiences, respond to client questions, and ensure smooth, personalized

Qualificações

• Strong communication skills and a client-service mindset.
• Reliable organization and attention to coordination details.
• Able to work independently in a virtual environment.
• Comfort with web-based tools and communication platforms.
• Must be 18 years of age and authorized to work in listed regions.

Responsabilidades

• Learn travel interests, timelines, and service preferences from clients.
• Arrange lodging, transportation, and activities for trips.
• Provide status updates on confirmations and next steps.
• Review service options using approved supplier systems.
• Respond to client questions via email, phone, and secure messaging.
• Manage adjustments and service-related requests as needed.
• Maintain organized coordination records in internal platforms.
• Participate in onboarding sessions and ongoing training.

Conhecimentos

Strong communication

Client-service mindset

Independent worker

Web-based tools

Organized coordination

Ferramentas

Supplier systems

Descrição da oferta de emprego

Hope’s Global Getaways is expanding its remote Concierge Support Specialist team. In this role, you will help clients prepare for travel by coordinating services, sharing planning updates, and keeping details organized throughout each stage of the process.

This position offers flexible scheduling, structured onboarding, and ongoing training. You will use established coordination tools and supplier partnerships to tailor experiences, respond to client questions, and ensure smooth, personalized