Remote Travel Concierge & Client Experience Specialist

Hope’s Global Getaways; Vallejo (CA); Remoto; USD 21.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote work

Training provided

Professional development resources

Incentives and recognition

Descrizione del lavoro

Hope’s Global Getaways is seeking organized Travel Client Experience Specialists for a remote, flexible role. You will assist clients in exploring vacation ideas, evaluating options, and coordinating travel details.

Training and ongoing support are provided to help you build destination and supplier knowledge while maintaining organized client records. Ideal candidates are client-focused with strong communication and research skills, capable of handling multiple requests and timelines

Competenze

• Excellent written and verbal communication.
• Strong organization and detail orientation.
• Able to manage multiple client requests and timelines.

Mansioni

• Learn client destination interests and dates.
• Research hotels, resorts, cruises, transport, tours, packages.
• Narrow down suitable choices and explain features.
• Coordinate approved travel services through supplier platforms.
• Review confirmations, schedules, and deadlines for accuracy.
• Stay in touch with clients regarding updates and next steps.
• Assist with routine questions and service requests.
• Maintain organized client records and knowledge base.

Conoscenze

Written & verbal comms

Organization

Detail orientation

Independent work

Time management

Research skills

Strumenti

Booking systems

Supplier tools

Descrizione del lavoro

Hope’s Global Getaways is seeking organized Travel Client Experience Specialists for a remote, flexible role. You will assist clients in exploring vacation ideas, evaluating options, and coordinating travel details.

Training and ongoing support are provided to help you build destination and supplier knowledge while maintaining organized client records. Ideal candidates are client-focused with strong communication and research skills, capable of handling multiple requests and timelines