Remote Travel Concierge: Plan, Assist & Inspire Journeys

Kim Luxe Travel; Dallas (TX); Remote; USD 35,000 - 48,000; Full time

Benefits offered by this job

Training and support

Career growth opportunities

Travel industry discounts

Remote team environment

Job summary

Kim Luxe Travel is seeking a Remote Travel Assistance professional to support clients planning, preparing for, and experiencing their trips. This work-from-home role involves guiding clients, handling travel-related requests, and ensuring they feel supported throughout their journey.

Ideal candidates are highly organized, possess strong communication skills, and are comfortable working independently in a remote environment.

Qualifications

• Customer service experience in travel, hospitality, or support roles.
• Excellent written and verbal communication skills.
• Able to work independently in a remote environment.
• Familiarity with travel bookings and digital tools.

Responsibilities

• Assist clients remotely via email, phone, and messaging platforms.
• Support reservations, itinerary updates, cancellations, and special requests.
• Provide guidance on destinations, travel requirements, and agency processes.
• Monitor upcoming trips and proactively reach out to clients.
• Address questions professionally to ensure a positive client experience.

Skills

Strong communication

Customer service

Highly organized

Detail-oriented

Remote work

Fast learner

Travel knowledge

Tools

Booking systems

CRM systems

Job description

Kim Luxe Travel is seeking a Remote Travel Assistance professional to support clients planning, preparing for, and experiencing their trips. This work-from-home role involves guiding clients, handling travel-related requests, and ensuring they feel supported throughout their journey.

Ideal candidates are highly organized, possess strong communication skills, and are comfortable working independently in a remote environment.