Remote Travel Concierge & Hospitality Coordinator

My Travel Connection; Portland (ME); Remote; USD 32,000 - 46,000; Full time

Job summary

My Travel Connection seeks a Hospitality & Travel Coordinator to manage booking support, client communications, itinerary details, and hospitality-related travel logistics. The role blends customer service, travel coordination, and administrative follow-through, with entry-level training provided.

Based in Portland, this remote-friendly position offers exposure to diverse destinations and travel styles. You will collaborate with partners and clients to deliver seamless planning and responsive

Qualifications

• Ability to learn travel advising, itinerary planning, hospitality coordination, reservations.
• Strong written and verbal communication skills.
• Highly organized with strong attention to detail.
• Comfortable managing multiple client requests and deadlines.
• Ability to research destinations and make recommendations.
• Learn supplier platforms or hospitality/travel systems.

Responsibilities

• Consult with clients to understand travel preferences, budgets, timing, and destination goals
• Research destinations, hotels, resorts, tours, transportation, and travel experiences
• Build customized itineraries and travel recommendations based on client needs
• Coordinate reservations, booking details, confirmations, and pre-travel communications
• Manage booking changes, travel issues, and follow-up support with professionalism and speed
• Maintain accurate client notes, booking details, and supplier communications in internal systems
• Work with hotel, tour, transportation, and destination partners to support client travel needs
• Deliver a polished, responsive, service-oriented experience throughout the booking process

Skills

Travel coordination

Customer service

Communication skills

Organization

Research

Multitasking

Job description

My Travel Connection seeks a Hospitality & Travel Coordinator to manage booking support, client communications, itinerary details, and hospitality-related travel logistics. The role blends customer service, travel coordination, and administrative follow-through, with entry-level training provided.

Based in Portland, this remote-friendly position offers exposure to diverse destinations and travel styles. You will collaborate with partners and clients to deliver seamless planning and responsive