Remote Travel Experience Concierge

HB Travels; United States; Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Remote position

Flexible schedule

Training program

Coaching & mentorship

Professional development

Supportive team

Career growth

Performance-based pay

Travel industry benefits

Job summary

HB Travels is seeking a Travel Experience Coordinator to join our fully remote team. You will help clients plan and coordinate travel experiences, including reservations, itineraries, and ongoing support, ensuring professional and timely service throughout the booking process.

Whether you are starting a career in travel or bringing customer service, hospitality, or admin experience, we provide comprehensive training and ongoing support to help you succeed in a flexible, remote environment.

Qualifications

• Customer-focused and professional.
• Strong written and verbal communication.
• Organized with strong attention to detail.
• Comfortable working independently in a remote environment.
• Proficient with computers and online communication tools.
• Eager to learn and develop new skills.
• Previous experience in customer service, hospitality, retail, administrative support, scheduling, or travel is preferred but not required.

Responsibilities

• Assist clients with planning and booking vacations, cruises, hotels, resorts, tours, and vacation packages
• Coordinate reservations, confirmations, itinerary updates, and travel documentation
• Respond to customer inquiries by phone, email, and online communication platforms
• Research destinations, accommodations, and travel options based on client preferences
• Maintain accurate customer records and booking information
• Deliver outstanding customer service before, during, and after travel
• Build lasting client relationships through professional communication and follow-up

Skills

Customer-focused

Excellent communication

Organized

Remote work

Tech proficient

Eager to learn

Job description

HB Travels is seeking a Travel Experience Coordinator to join our fully remote team. You will help clients plan and coordinate travel experiences, including reservations, itineraries, and ongoing support, ensuring professional and timely service throughout the booking process.

Whether you are starting a career in travel or bringing customer service, hospitality, or admin experience, we provide comprehensive training and ongoing support to help you succeed in a flexible, remote environment.