Remote Travel Concierge: Bookings, Support & Perks

Inspired; Colorado Springs (CO); Remote; USD 40,000 - 54,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Flexible scheduling

Job summary

A travel service agency is looking for a Travel Customer Representative to assist clients throughout their travel journey. Responsibilities include responding to inquiries, managing bookings, and resolving issues with exceptional service. The ideal candidate should have strong communication skills and customer service experience, be organized and tech-savvy, and have a passion for travel. This role offers 100% remote work, flexible scheduling, and travel perks, providing a supportive team environment with growth opportunities.

Qualifications

• Must have strong customer service experience, preferably in travel or hospitality.
• Excellent communication skills are essential.
• Must be organized, dependable, and possess high attention to detail.

Responsibilities

• Respond to client inquiries timely and professionally.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about travel policies and documents.
• Follow up with clients to confirm trip details.
• Handle concerns with empathy and problem-solving skills.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Proactive with attention to detail

Comfortable with technology

Job description

A travel service agency is looking for a Travel Customer Representative to assist clients throughout their travel journey. Responsibilities include responding to inquiries, managing bookings, and resolving issues with exceptional service. The ideal candidate should have strong communication skills and customer service experience, be organized and tech-savvy, and have a passion for travel. This role offers 100% remote work, flexible scheduling, and travel perks, providing a supportive team environment with growth opportunities.