Remote Travel Concierge — Flexible Hours + Travel Perks

Yates Travel; Birmingham (AL); Remote; USD 18,000 - 25,000; Full time

Benefits offered by this job

Fully remote

Flexible scheduling

Beginner friendly

Travel discounts

Competitive commission

Job summary

Yates Travel is seeking an entry level Travel Support specialist who loves talking with people and sharing travel ideas. This fully remote role welcomes beginners and offers flexible scheduling, with opportunities to learn booking tools and industry discounts.

You’ll assist clients in exploring options, reviewing details, and guiding them through simple bookings while delivering clear, friendly assistance across channels.

Qualifications

• No previous experience required.
• Excellent communication and friendly, professional tone.
• Strong organizational skills and attention to detail.
• Genuine interest in travel and helping others.

Responsibilities

• Provide friendly, consistent customer support through phone, email, and messaging.
• Help clients explore and book travel options like cruises, resorts, flights, and vacation packages.
• Review itineraries, payment details, and travel documents with customers.
• Research destinations, promotions, and travel options that match each client's needs.
• Assist with simple booking or account related questions.
• Keep communication clear and steady throughout the planning process.
• Use travel platforms, booking tools, and customer service best practices.

Skills

Communication skills

Positive attitude

Basic computer skills

Attention to detail

Interest in travel

Tools

Booking tools

Travel platforms

Job description

Yates Travel is seeking an entry level Travel Support specialist who loves talking with people and sharing travel ideas. This fully remote role welcomes beginners and offers flexible scheduling, with opportunities to learn booking tools and industry discounts.

You’ll assist clients in exploring options, reviewing details, and guiding them through simple bookings while delivering clear, friendly assistance across channels.