Remote Travel Concierge — Flexible Hours & Discounts

Yates Travel; Houston (TX); Remote; USD 32,000 - 45,000; Full time

Benefits offered by this job

Remote work

Beginner friendly

Travel discounts

Commission

Job summary

Yates Travel is seeking an entry-level client support specialist who loves travel and connecting with people. This fully remote role offers the freedom to work from home, a café, or while traveling, with no prior experience required.

You will help clients explore and book options, review documents, and use our booking tools. A positive attitude, strong communication, and attention to detail will help you thrive as you grow with the team.

Qualifications

• Positive, energetic attitude and people focus.
• Strong communication with a warm, professional tone.
• Basic computer skills and willingness to learn new tools.
• Good organization and attention to detail.
• Genuine interest in travel and helping others.
• No prior experience required.

Responsibilities

• Provide friendly, consistent customer support through phone, email, and messaging
• Help clients explore and book travel options like cruises, resorts, flights, and vacation packages
• Review itineraries, payment details, and travel documents with customers
• Research destinations, promotions, and travel options that match each client's needs
• Assist with simple booking or account related questions
• Keep communication clear and steady throughout the planning process
• Use travel platforms, booking tools, and customer service best practices

Skills

Positive attitude

Strong communication

Basic computer skills

Attention to detail

Organization

Interest in travel

Job description

Yates Travel is seeking an entry-level client support specialist who loves travel and connecting with people. This fully remote role offers the freedom to work from home, a café, or while traveling, with no prior experience required.

You will help clients explore and book options, review documents, and use our booking tools. A positive attitude, strong communication, and attention to detail will help you thrive as you grow with the team.