Remote Travel Concierge & Client Planner

Yates Travel

Philadelphia (Philadelphia County)

Remote

USD 32,000 - 46,000

Full time

5 days ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Fully remote with flexible scheduling

Beginner friendly

Access to travel discounts, perks, and

industry opportunities

Competitive commission structure

Job summary

Yates Travel is seeking an entry-level travel support associate who loves travel and helping others. This role is fully remote, offering the freedom to work from home, a café, or while traveling, with no prior experience required.

You will engage clients by phone, email, and messaging, assisting with itinerary planning, quotes, and simple bookings. Join a friendly, travel-enthusiast team and grow your skills in destination research, promotions, and customer service best practices, with access to

Qualifications

No experience required; enthusiasm and willingness to grow.
Excellent verbal and written communication.
Strong organization and attention to detail.
Comfort with learning new software and booking tools.
Genuine interest in travel and helping others.

Responsibilities

Provide friendly, consistent customer support through phone, email, and messaging
Help clients explore and book travel options
Review itineraries, payment details, and travel documents with customers
Research destinations, promotions, and travel options that match each client's needs
Assist with simple booking or account related questions
Keep communication clear and steady throughout the planning process
Use travel platforms, booking tools, and customer service best practices