Remote Travel Concierge - Entry Level, Flexible Hours

Yates Travel; New York (NY); Remote; USD 28,000 - 42,000; Full time

Benefits offered by this job

Fully remote with flexible scheduling

Beginner friendly

Access to travel discounts, perks, and

Job summary

Yates Travel is seeking an entry-level Travel Support role that thrives on talking with people about destinations and experiences. You can work remotely from home or anywhere with internet access, with no prior experience required. You’ll guide clients through travel options, review details, and ensure smooth planning from start to finish.

A positive, curious attitude and eagerness to learn are essential as you build relationships and help create memorable vacations for diverse clients.

Qualifications

• Positive, energetic, people-focused attitude.
• Strong communication skills with a warm, professional tone.
• Basic computer skills and comfort learning new tools.
• Good organization and attention to detail.
• Genuine interest in travel and helping others.
• No previous experience required.

Responsibilities

• Provide friendly, consistent customer support through phone, email, and messaging.
• Help clients explore and book travel options like cruises, resorts, flights, and vacation packages.
• Review itineraries, payment details, and travel documents with customers.
• Research destinations, promotions, and travel options that match each client's needs.
• Assist with simple booking or account related questions.
• Keep communication clear and steady throughout the planning process.
• Use travel platforms, booking tools, and customer service best practices.

Skills

Strong communication

Positive attitude

People skills

Organization

Attention to detail

Willingness to learn

Tools

Basic computer skills

Job description

Yates Travel is seeking an entry-level Travel Support role that thrives on talking with people about destinations and experiences. You can work remotely from home or anywhere with internet access, with no prior experience required. You’ll guide clients through travel options, review details, and ensure smooth planning from start to finish.

A positive, curious attitude and eagerness to learn are essential as you build relationships and help create memorable vacations for diverse clients.