Remote Travel Concierge | Flexible Hours & Discounts

Yates Travel; Atlanta (GA); Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

Fully remote with flexible scheduling

Beginner friendly

Access to travel discounts

Competitive commission structure

Job summary

Yates Travel is seeking an enthusiastic entry-level Travel Support Specialist. You will engage customers by phone, email, and chat to explore travel options and finalize reservations, all from a remote setting.

No prior experience is required; the role emphasizes communication, curiosity, and a willingness to grow within a supportive travel team. You will help plan itineraries, review details, and learn industry tools while earning travel perks.

Qualifications

• No experience required, entry level role.
• Strong written and spoken communication.
• Comfort learning new tools and software.

Responsibilities

• Provide friendly, consistent customer support through phone, email, and messaging.
• Help clients explore and book travel options like cruises, resorts, flights, and vacation packages.
• Review itineraries, payment details, and travel documents with customers.
• Research destinations, promotions, and travel options that match each client's needs.
• Assist with simple booking or account related questions.
• Keep communication clear and steady throughout the planning process.
• Use travel platforms, booking tools, and customer service best practices.

Skills

Customer service

Communication

Remote work readiness

Empathy

Problem solving

Education

High school diploma

Tools

CRM software

Booking platforms

Email & chat tools

Job description

Yates Travel is seeking an enthusiastic entry-level Travel Support Specialist. You will engage customers by phone, email, and chat to explore travel options and finalize reservations, all from a remote setting.

No prior experience is required; the role emphasizes communication, curiosity, and a willingness to grow within a supportive travel team. You will help plan itineraries, review details, and learn industry tools while earning travel perks.