Remote Travel Concierge – Entry‑Level, Flexible Hours

Yates Travel; Charlotte (NC); Remote; USD 32,000 - 45,000; Full time

Benefits offered by this job

Fully remote with flexible scheduling

Beginner friendly

Access to travel discounts, perks, and

Competitive commission structure

Job summary

Yates Travel is seeking an entry-level remote travel support specialist who enjoys talking with people, sharing destination ideas, and helping clients plan vacations. No prior experience is required, and you can work from home or anywhere with internet access.

You will handle inquiries, assist with bookings, review documents, and research travel options to match client needs, while growing your knowledge of destinations and promotions in a supportive team environment.

Qualifications

• No experience required.
• Strong communication skills.
• Positive, energetic attitude.
• Interest in travel.

Responsibilities

• Provide friendly, consistent customer support through phone, email, and messaging.
• Help clients explore and book travel options like cruises, resorts, flights, and vacation packages.
• Review itineraries, payment details, and travel documents with customers.
• Research destinations, promotions, and travel options that match each client's needs.
• Assist with simple booking or account related questions.
• Keep communication clear and steady throughout the planning process.
• Use travel platforms, booking tools, and customer service best practices.

Skills

Customer service

Travel planning

Communication

Remote work

Organizational skills

Tools

Booking platforms

Job description

Yates Travel is seeking an entry-level remote travel support specialist who enjoys talking with people, sharing destination ideas, and helping clients plan vacations. No prior experience is required, and you can work from home or anywhere with internet access.

You will handle inquiries, assist with bookings, review documents, and research travel options to match client needs, while growing your knowledge of destinations and promotions in a supportive team environment.