Remote Travel Concierge - Flexible Hours, Discounts

Yates Travel; Dallas (TX); Remote; USD 30,000 - 42,000; Full time

Benefits offered by this job

Fully remote with flexible scheduling

Beginner friendly

Access to travel discounts, perks, and

industry opportunities

Job summary

Yates Travel is seeking an entry-level Travel Support Specialist to help clients explore and book vacations. You’ll connect with customers over phone, email, and chat, review itineraries and payments, and guide travelers from idea to confirmation.

No prior experience required; enthusiasm and a traveler’s spirit are what matter most. Work remotely from anywhere with internet access, enjoy flexible scheduling, and access travel discounts.

Qualifications

• No prior experience required.
• Excellent communication and a friendly, professional tone.
• Interest in travel and helping others.

Responsibilities

• Provide friendly customer support via phone, email, and messaging.
• Help clients explore and book travel options.
• Review itineraries, payments, and travel documents with customers.
• Research destinations, promotions, and travel options that match each client's needs.
• Assist with simple booking or account related questions.
• Keep communication clear and steady throughout the planning process.
• Use travel platforms, booking tools, and customer service best practices.

Skills

Customer service

Communication

Organization

Tech-savvy

Tools

Booking platforms

Booking tools

Job description

Yates Travel is seeking an entry-level Travel Support Specialist to help clients explore and book vacations. You’ll connect with customers over phone, email, and chat, review itineraries and payments, and guide travelers from idea to confirmation.

No prior experience required; enthusiasm and a traveler’s spirit are what matter most. Work remotely from anywhere with internet access, enjoy flexible scheduling, and access travel discounts.