Remote Cruise Planner & Travel Concierge

Yates Travel; Atlanta (GA); Remote; USD 30,000 - 42,000; Full time

Benefits offered by this job

Fully remote

Flexible scheduling

Beginner friendly

Travel discounts

Competitive commissions

Job summary

Yates Travel is seeking an entry level Travel Support Associate who loves helping people plan memorable trips. No experience is required; enthusiasm, curiosity, and a willingness to learn are what matter most.

You will assist clients with cruises, flights, resorts, and vacation packages, review details, and communicate clearly via phone, email, and chat. This is a fully remote role with flexible scheduling.

Qualifications

• A positive, energetic, people focused attitude.
• Strong communication skills with a warm, professional tone.
• Basic computer skills and comfort learning new tools.
• Good organization and attention to detail.
• A genuine interest in travel and helping others.
• No previous experience required.

Responsibilities

• Provide friendly, consistent customer support through phone, email, and messaging
• Help clients explore and book travel options like cruises, resorts, flights, and vacation packages
• Review itineraries, payment details, and travel documents with customers
• Research destinations, promotions, and travel options that match each client's needs
• Assist with simple booking or account related questions
• Keep communication clear and steady throughout the planning process
• Use travel platforms, booking tools, and customer service best practices

Skills

Positive attitude

Communication skills

Computer literacy

Organizational skills

Travel enthusiasm

No experience required

Job description

Yates Travel is seeking an entry level Travel Support Associate who loves helping people plan memorable trips. No experience is required; enthusiasm, curiosity, and a willingness to learn are what matter most.

You will assist clients with cruises, flights, resorts, and vacation packages, review details, and communicate clearly via phone, email, and chat. This is a fully remote role with flexible scheduling.