Remote Travel Concierge — Flexible Hours & Benefits

Kim Luxe Travel; Columbus (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Access to travel benefits

Exclusive industry discounts

Career growth opportunities

Collaborative team culture

Training and ongoing support

Job summary

A growing travel agency is seeking a Travel Customer Service professional to deliver outstanding client support before, during, and after trips. Responsibilities include communicating with clients, managing booking updates, and resolving issues while maintaining a positive approach. The ideal candidate will have a customer-first mindset, be well-organized, and have experience in customer service, preferably in travel or hospitality. This is a fully remote position with flexible hours and opportunities for career growth.

Qualifications

• Strong communicator with a customer-first mindset.
• Experience in customer service in travel or hospitality is a plus.
• Well-organized and reliable, comfortable managing multiple requests.

Responsibilities

• Communicate with clients to answer questions and provide assistance.
• Manage booking updates, changes, cancellations, and special requests.
• Proactively check in with clients for details and concerns.
• Resolve issues efficiently while maintaining a positive approach.

Skills

Customer service

Communication

Tech-savvy

Organizational skills

Job description

A growing travel agency is seeking a Travel Customer Service professional to deliver outstanding client support before, during, and after trips. Responsibilities include communicating with clients, managing booking updates, and resolving issues while maintaining a positive approach. The ideal candidate will have a customer-first mindset, be well-organized, and have experience in customer service, preferably in travel or hospitality. This is a fully remote position with flexible hours and opportunities for career growth.