Remote Travel Concierge — Flexible Hours & Benefits

Kim Luxe Travel; Cleveland (OH); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel benefits

Exclusive industry discounts

Career growth opportunities

Collaborative team culture

Job summary

A travel agency is looking for a Travel Customer Service professional to provide exceptional support to clients throughout their travel journey. Responsibilities include communicating effectively with clients, managing bookings, and ensuring a seamless travel experience. Ideal candidates are strong communicators with customer service experience, especially in travel or hospitality. This is a fully remote position offering flexible hours and career growth opportunities, along with access to industry discounts and benefits.

Qualifications

• Experienced in customer service, preferably in travel, tourism, or hospitality.
• Able to handle multiple requests efficiently.
• Comfortable adapting to new systems and tools.

Responsibilities

• Communicate with clients via email, phone, and messaging.
• Manage booking updates and itinerary changes.
• Proactively check in with clients and address concerns.
• Resolve issues while maintaining a positive approach.

Skills

Strong communication skills

Customer service experience

Organizational skills

Tech-savvy

Passion for travel

Job description

A travel agency is looking for a Travel Customer Service professional to provide exceptional support to clients throughout their travel journey. Responsibilities include communicating effectively with clients, managing bookings, and ensuring a seamless travel experience. Ideal candidates are strong communicators with customer service experience, especially in travel or hospitality. This is a fully remote position offering flexible hours and career growth opportunities, along with access to industry discounts and benefits.