Remote Travel Concierge – Flexible Hours & Perks

Inspired; Detroit (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Flexible scheduling

Ongoing training

Job summary

Inspired is seeking a Travel Customer Representative to provide support throughout clients' travel journeys. This role involves responding to inquiries, assisting with bookings, and ensuring client satisfaction. Ideal candidates will have strong communication skills, customer service experience preferably in travel or hospitality, and a passion for helping others. This position is fully remote with flexible scheduling, travel perks, and opportunities for growth within the agency.

Qualifications

• Strong customer service experience, preferably in travel or hospitality.
• Excellent verbal and written communication skills.
• Attention to detail and organized.

Responsibilities

• Respond to client inquiries via email, phone, and messaging platforms.
• Assist with bookings, changes, and cancellations.
• Provide accurate information on destinations and agency policies.
• Follow up with clients to confirm trip details.
• Handle complaints with empathy.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Job description

Inspired is seeking a Travel Customer Representative to provide support throughout clients' travel journeys. This role involves responding to inquiries, assisting with bookings, and ensuring client satisfaction. Ideal candidates will have strong communication skills, customer service experience preferably in travel or hospitality, and a passion for helping others. This position is fully remote with flexible scheduling, travel perks, and opportunities for growth within the agency.