Remote Travel Concierge — Flexible Hours & Benefits

Kim Luxe Travel; Burlington (VT); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Access to travel benefits

Exclusive industry discounts

Ongoing training and support

Career growth opportunities

Collaborative team culture

Job summary

A growing travel agency is seeking a Travel Customer Service professional to ensure clients enjoy seamless experiences before, during, and after their trips. This remote role involves managing travel-related requests, offering outstanding customer care, and resolving issues efficiently. Ideal candidates will have customer service experience, strong communication skills, and a passion for travel. Flexible hours and career growth opportunities are provided, along with access to travel benefits and exclusive discounts.

Qualifications

• Experienced in customer service, ideally in travel, tourism, or hospitality.
• Ability to manage multiple requests efficiently.
• Passionate about travel and customer satisfaction.

Responsibilities

• Answer client questions through various communication channels.
• Manage booking updates and special travel needs.
• Provide accurate information regarding destinations and procedures.
• Proactively check in with clients to confirm details.
• Resolve issues efficiently while maintaining positive support.

Skills

Strong communication skills

Customer-first mindset

Organizational skills

Tech-savvy

Job description

A growing travel agency is seeking a Travel Customer Service professional to ensure clients enjoy seamless experiences before, during, and after their trips. This remote role involves managing travel-related requests, offering outstanding customer care, and resolving issues efficiently. Ideal candidates will have customer service experience, strong communication skills, and a passion for travel. Flexible hours and career growth opportunities are provided, along with access to travel benefits and exclusive discounts.