Remote Travel Concierge: Expert Client Experience

Sweetcarolinatravels; Baltimore (MD); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Fully remote flexibility

Exclusive travel perks and industry discounts

Professional development opportunities

Community culture focused on travel

Job summary

Sweetcarolinatravels is seeking a Remote Travel Advisor to support clients from trip planning to post-travel. In this role, you will engage with clients through various channels, handle bookings, and provide expert destination insights while ensuring a seamless travel experience. Candidates should exhibit strong communication skills, a background in customer service, and a passion for travel. Enjoy a fully remote position with exclusive travel perks and opportunities for professional development.

Qualifications

• Strong communication skills necessary for client interaction.
• Experience in customer service is a plus, preferably in travel.
• Attention to detail and organizational skills are essential.

Responsibilities

• Engage with clients through various communication channels.
• Support travelers with booking updates and modifications.
• Provide accurate insights on destinations and agency procedures.
• Confirm trip details and gather post-travel feedback.
• Resolve concerns with empathy and efficiency.

Skills

Strong written and verbal communication skills

Experience in customer service

Attention to detail

Tech-savvy

Job description

Sweetcarolinatravels is seeking a Remote Travel Advisor to support clients from trip planning to post-travel. In this role, you will engage with clients through various channels, handle bookings, and provide expert destination insights while ensuring a seamless travel experience. Candidates should exhibit strong communication skills, a background in customer service, and a passion for travel. Enjoy a fully remote position with exclusive travel perks and opportunities for professional development.