Remote Travel Concierge: Seamless Trips & Perks

Sweetcarolinatravels; Iowa, Indiana (LA, PA); Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Exclusive travel perks

Industry discounts

Professional development

Job summary

Sweet Carolina Travel is seeking a remote Travel Advisor to support clients from initial trip ideas through safe returns. You will handle bookings, provide destination insights, and ensure a seamless, memorable travel experience with empathy and professional care.

We value strong communication, travel enthusiasm, and the ability to adapt to new booking tools. Enjoy exclusive perks, industry discounts, and a supportive, growth‑oriented team culture.

Qualifications

• Strong written and verbal communication
• Experience in customer service—travel, tourism, or hospitality preferred
• High attention to detail with organizational skills
• Tech-savvy and quick to adapt to new systems and booking tools

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up‑to‑date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post‑travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.

Skills

Communication

Customer service

Attention to detail

Tech-savvy

Travel passion

Tools

Booking tools

CRM software

Job description

Sweet Carolina Travel is seeking a remote Travel Advisor to support clients from initial trip ideas through safe returns. You will handle bookings, provide destination insights, and ensure a seamless, memorable travel experience with empathy and professional care.

We value strong communication, travel enthusiasm, and the ability to adapt to new booking tools. Enjoy exclusive perks, industry discounts, and a supportive, growth‑oriented team culture.