Remote Travel Concierge | Create Seamless Journeys & Perks

Sweet Carolina Travels; Asheville (NC); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Exclusive travel perks

Access to industry discounts

Professional development opportunities

Community culture

Job summary

Sweet Carolina Travels is seeking a Remote Travel Specialist dedicated to providing seamless support for client travel experiences. You'll engage clients through various channels, offering insights on bookings and troubleshooting challenges to ensure a memorable journey.

The ideal candidate will possess strong communication skills, a passion for travel, and previous customer service experience, especially in tourism or hospitality. Enjoy flexible remote work, exclusive travel perks, and a supportive community culture.

Qualifications

• Experience in customer service, ideally in travel, tourism, or hospitality.
• Strong written and verbal communication skills.
• Tech-savvy and quick to adapt to new systems.

Responsibilities

• Engage with client inquiries across email, phone, and messaging.
• Support travelers with booking updates and modifications.
• Provide insights on destinations and agency procedures.
• Follow up to confirm trip details and gather feedback.
• Resolve client concerns with empathy and efficiency.
• Work from anywhere with fully remote flexibility.

Skills

Strong communication skills

Customer service experience

Attention to detail

Tech-savvy

Love for travel

Job description

Sweet Carolina Travels is seeking a Remote Travel Specialist dedicated to providing seamless support for client travel experiences. You'll engage clients through various channels, offering insights on bookings and troubleshooting challenges to ensure a memorable journey.

The ideal candidate will possess strong communication skills, a passion for travel, and previous customer service experience, especially in tourism or hospitality. Enjoy flexible remote work, exclusive travel perks, and a supportive community culture.