Remote Travel Concierge: Elite Support & Perks

Sweetcarolinatravels; Miami (FL); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Exclusive travel perks

Industry discounts

Job summary

Sweet Carolina Travel is seeking a Remote Travel Advisor to guide clients from idea to return, delivering seamless, caring service across bookings and troubleshooting.

You'll support travelers nationwide with bookings, updates, cancellations, and special requests, providing expert destination insights and current procedures. Fully remote and flexible scheduling empower your lifestyle while offering exclusive travel perks.

Qualifications

• Strong written and verbal communication skills.
• Experience in customer service, preferably travel, tourism, or hospitality.
• High attention to detail with strong organizational habits.
• Tech-savvy and quick to adopt new systems and booking tools.
• A love for travel and helping others design unforgettable journeys.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels.
• Support travelers with bookings, updates, modifications, cancellations, and requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback after travel.
• Resolve concerns with empathy and efficiency, ensuring client satisfaction.

Skills

Communication skills

Customer service experience

Attention to detail

Tech-savviness

Travel knowledge

Job description

Sweet Carolina Travel is seeking a Remote Travel Advisor to guide clients from idea to return, delivering seamless, caring service across bookings and troubleshooting.

You'll support travelers nationwide with bookings, updates, cancellations, and special requests, providing expert destination insights and current procedures. Fully remote and flexible scheduling empower your lifestyle while offering exclusive travel perks.