Remote Travel Concierge & Customer Support Specialist

Effortless travel solutions ETS; New Jersey; Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training

Job summary

Effortless travel solutions ETS is seeking a Travel Customer Representative to support clients throughout their travel journey from booking to return. This remote position involves responding to inquiries, assisting with bookings, and ensuring client satisfaction. The ideal candidate possesses strong communication and customer service skills, a passion for travel, and a proactive attitude. Enjoy flexible scheduling and travel perks while contributing to creating unforgettable experiences for others.

Qualifications

• Strong customer service experience (preferably in travel or hospitality).
• Excellent verbal and written communication skills.
• Organized, dependable, and proactive with a high attention to detail.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and travel documents.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Job description

Effortless travel solutions ETS is seeking a Travel Customer Representative to support clients throughout their travel journey from booking to return. This remote position involves responding to inquiries, assisting with bookings, and ensuring client satisfaction. The ideal candidate possesses strong communication and customer service skills, a passion for travel, and a proactive attitude. Enjoy flexible scheduling and travel perks while contributing to creating unforgettable experiences for others.