Remote Travel Support Specialist

Effortless travel solutions ETS; Carmel (IN); Remote; USD 30,000 - 50,000; Full time

Benefits offered by this job

Opportunities for growth within the agency

Travel perks and exclusive industry discounts

Supportive team environment with ongoing training

Job summary

Effortless Travel Solutions ETS is seeking a Travel Customer Representative to support clients throughout their travel journey. This role involves assisting with inquiries, providing booking updates, and ensuring exceptional service. The ideal candidate should have strong communication skills, customer service experience, and a passion for travel. The position is fully remote and offers flexible hours, along with opportunities for growth within the agency and exclusive travel perks.

Qualifications

• Strong customer service experience preferably in travel or hospitality.
• Ability to learn booking platforms and systems quickly.
• High attention to detail with organized and dependable work habits.

Responsibilities

• Respond promptly to client inquiries via various communication channels.
• Assist with travel bookings, changes, cancellations, and requests.
• Provide accurate information about travel destinations and policies.
• Follow up with clients to confirm trip details and ensure satisfaction.
• Handle client concerns tactfully and effectively.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Job description

Effortless Travel Solutions ETS is seeking a Travel Customer Representative to support clients throughout their travel journey. This role involves assisting with inquiries, providing booking updates, and ensuring exceptional service. The ideal candidate should have strong communication skills, customer service experience, and a passion for travel. The position is fully remote and offers flexible hours, along with opportunities for growth within the agency and exclusive travel perks.