Remote Travel Support Specialist

Effortless travel solutions ETS; Chandler (AZ); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Flexible scheduling

Supportive team environment with ongoing training

Job summary

Effortless travel solutions ETS is looking for a Travel Customer Representative to support clients throughout their travel journey. This role involves assisting with inquiries, providing booking updates, and ensuring exceptional service. The ideal candidate should have strong communication skills and customer service experience, preferably in travel or hospitality. This position is 100% remote with flexible scheduling and offers travel perks and growth opportunities within the agency.

Qualifications

• Strong customer service experience preferably in travel or hospitality.
• Excellent verbal and written communication skills.
• Organized, dependable, and proactive with attention to detail.
• Comfortable with technology and quick to learn booking platforms.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, cancellations, and requests.
• Provide accurate information about destinations and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints empathetically.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Proactive with high attention to detail

Comfortable with technology

Job description

Effortless travel solutions ETS is looking for a Travel Customer Representative to support clients throughout their travel journey. This role involves assisting with inquiries, providing booking updates, and ensuring exceptional service. The ideal candidate should have strong communication skills and customer service experience, preferably in travel or hospitality. This position is 100% remote with flexible scheduling and offers travel perks and growth opportunities within the agency.