Remote Travel Concierge | Client Support & Planning

Nova Travels; Fargo (ND); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Training and support

Travel benefits

Job summary

Nova Travels is seeking a Work From Home Travel Representative to assist travelers with trip preparation and provide support before and during their journeys. This role emphasizes helping clients feel confident and informed throughout their travel experiences.

The position offers remote work with flexible scheduling, training and ongoing support, and access to travel benefits within a collaborative team environment.

Qualifications

• Excellent communication and customer service skills.
• Organized with strong attention to detail.
• Comfortable learning new online systems.
• Remote work experience not required but helpful.
• Interest in travel and client service.

Responsibilities

• Communicate with travelers via phone, email, and messaging.
• Review travel plans and confirm trip details.
• Provide destination and procedures information.
• Follow up before departure to ensure readiness.
• Address concerns and escalate complex matters.

Skills

Communication

Customer service

Detail-oriented

Remote work

Online systems

Job description

Nova Travels is seeking a Work From Home Travel Representative to assist travelers with trip preparation and provide support before and during their journeys. This role emphasizes helping clients feel confident and informed throughout their travel experiences.

The position offers remote work with flexible scheduling, training and ongoing support, and access to travel benefits within a collaborative team environment.