Remote Travel Concierge - Client Support & Planning

Nova Travels; Baton Rouge (LA); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Training provided

Travel benefits

Career growth

Supportive team

Job summary

Nova Travels is seeking a Work From Home Travel Representative to assist travelers with trip preparation and provide support before and during their journeys. You will communicate via phone, email, and messaging platforms to ensure clear, confident guidance.

The ideal candidate is organized, detail-oriented, and eager to learn online systems. Remote work offers flexible scheduling, training, and growth opportunities within the travel industry.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Comfortable learning and using online systems.
• Experience in customer support is helpful but not required.
• Interest in travel and client service.

Responsibilities

• Communicate with travelers via phone, email, and messaging platforms.
• Review travel plans and confirm trip details.
• Provide clear information on destinations and procedures.
• Follow up before departure to ensure readiness.
• Address client concerns and escalate complex matters when needed.

Skills

Strong communication

Customer service

Organized

Detail-oriented

Tech-savvy

Remote work capable

Job description

Nova Travels is seeking a Work From Home Travel Representative to assist travelers with trip preparation and provide support before and during their journeys. You will communicate via phone, email, and messaging platforms to ensure clear, confident guidance.

The ideal candidate is organized, detail-oriented, and eager to learn online systems. Remote work offers flexible scheduling, training, and growth opportunities within the travel industry.