Remote Travel Concierge & Client Support Specialist

Nova Travels; Pensacola (FL); Remote; USD 22,000 - 30,000; Full time

Benefits offered by this job

Travel benefits and discounts

Flexible scheduling

Remote work opportunities

Training and ongoing support

Career growth opportunities

Job summary

Nova Travels is seeking a Work From Home Travel Representative to assist travelers with trip preparation and provide support before and during their journeys.

In this role you will communicate via phone, email and messaging, review plans, answer questions, and ensure travelers feel confident and informed. Remote work with flexible scheduling is offered, with training and ongoing support and opportunities for growth in travel.

Qualifications

• Excellent communication and customer service abilities.
• Highly organized with attention to detail.
• Comfortable learning and using online systems.
• Remote work opportunity with flexible scheduling.

Responsibilities

• Communicate with travelers through phone, email, and messaging platforms.
• Assist with reviewing travel plans and confirming trip details.
• Provide clear information regarding travel destinations and procedures.
• Follow up with clients prior to departure to ensure readiness.
• Address client concerns and escalate complex matters when necessary.

Skills

Communication

Customer service

Organized

Detail oriented

Remote work

Online systems

Team collaboration

Tools

Online systems

Job description

Nova Travels is seeking a Work From Home Travel Representative to assist travelers with trip preparation and provide support before and during their journeys.

In this role you will communicate via phone, email and messaging, review plans, answer questions, and ensure travelers feel confident and informed. Remote work with flexible scheduling is offered, with training and ongoing support and opportunities for growth in travel.