Remote Travel Concierge: Client Support & Planning

Kim Luxe Travel; Burlington (VT); A distancia; USD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% work-from-home

Training and ongoing support

Growth opportunities

Travel-related perks

Remote team environment

Descripción de la vacante

Kim Luxe Travel is seeking a Remote Travel Assistance professional to support clients as they plan, prepare for, and experience their trips. In this work-from-home role, you will provide guidance, handle travel-related requests, and ensure clients feel supported every step of the way.

You will communicate via email, phone, and messaging platforms, assist with reservations, itinerary updates, cancellations, and special requests, and offer destination guidance and agency processes.

Formación

• Strong communication skills, both written and verbal.
• Customer service experience (travel, hospitality, or support roles preferred)
• Highly organized, reliable, and detail-oriented
• Comfortable working independently in a remote environment
• Quick learner with the ability to adapt to booking systems and digital tools
• Enthusiastic about travel and helping others travel with confidence

Responsabilidades

• Assist clients remotely via email, phone, and messaging platforms
• Support travel reservations, itinerary updates, cancellations, and special requests
• Provide clear guidance on destinations, travel requirements, and agency processes
• Monitor upcoming trips and proactively reach out to clients when needed
• Address questions or concerns professionally, ensuring a positive client experience

Conocimientos

Strong communication

Customer service experience

Organized and detail-oriented

Independent remote work

Adapt to booking systems

Enthusiastic travel

Descripción del empleo

Kim Luxe Travel is seeking a Remote Travel Assistance professional to support clients as they plan, prepare for, and experience their trips. In this work-from-home role, you will provide guidance, handle travel-related requests, and ensure clients feel supported every step of the way.

You will communicate via email, phone, and messaging platforms, assist with reservations, itinerary updates, cancellations, and special requests, and offer destination guidance and agency processes.