Remote Travel Concierge & Client Support

PedrosVacations; Trenton (KY); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Structured training

Ongoing support

Job summary

PedrosVacations is seeking a dependable Remote Client Service Representative to support communication, scheduling, and travel-related services in a fully remote role. You will help clients stay informed, manage details, and assist with reservations and itinerary updates from anywhere.

Training and ongoing support are provided to help you succeed. Responsibilities include responding to client questions, gathering dates and preferences, coordinating schedules, and maintaining accurate records

Qualifications

• Experience in customer service or hospitality is helpful but not required.
• Remote environment with training and ongoing support provided.
• Ability to learn new tools and processes.

Responsibilities

• Respond to client questions and requests.
• Gather travel dates, preferences, and important details.
• Coordinate schedules, confirmations, and follow-up.
• Provide updates and next steps information.
• Assist with reservation and itinerary details.
• Research options when needed.
• Help with changes or special requests.
• Maintain accurate and organized client records.

Skills

Strong communication

Organized

Reliable follow-through

Multitasking

Independent work

Email systems

Tools

Online scheduling tools

Reservation systems

Job description

PedrosVacations is seeking a dependable Remote Client Service Representative to support communication, scheduling, and travel-related services in a fully remote role. You will help clients stay informed, manage details, and assist with reservations and itinerary updates from anywhere.

Training and ongoing support are provided to help you succeed. Responsibilities include responding to client questions, gathering dates and preferences, coordinating schedules, and maintaining accurate records