Remote Customer Support Specialist — Flexible Schedule

PedrosVacations; Columbia (SC); Remote; USD 32,000 - 48,000; Full time

Job summary

PedrosVacations is seeking a Remote Customer Service Representative to assist clients with questions, updates, scheduling, and general service needs in a fully remote role. Training and ongoing support are provided to ensure smooth operations and client satisfaction.

You will respond to inquiries, manage schedules, and maintain accurate records while coordinating with clients and internal teams. Prior experience is beneficial but not required, with a focus on reliability and learning.

Qualifications

• Strong communication skills and attention to detail.
• Ability to work independently in a remote environment.
• Experience with scheduling or client support is helpful but not required.
• Comfort with email and online tools.

Responsibilities

• Respond to client questions and requests.
• Provide updates and next-step information.
• Coordinate schedules and confirmations.
• Follow up on pending items.
• Keep client records accurate and organized.
• Assist with routine changes or service needs.
• Research information when needed.

Skills

Strong communication

Organization

Reliability/Follow-through

Independent work

Multitasking

Willingness to learn

Email & online tools familiarity

Tools

Email

Online systems

Job description

PedrosVacations is seeking a Remote Customer Service Representative to assist clients with questions, updates, scheduling, and general service needs in a fully remote role. Training and ongoing support are provided to ensure smooth operations and client satisfaction.

You will respond to inquiries, manage schedules, and maintain accurate records while coordinating with clients and internal teams. Prior experience is beneficial but not required, with a focus on reliability and learning.