Remote Customer Support & Scheduling Specialist

PedrosVacations; Charleston (SC); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Fully remote work

Flexible scheduling

Structured training

Ongoing support

Job summary

PedrosVacations is seeking a Remote Customer Service Representative to support clients from home with questions, updates, and scheduling. You will help keep communications clear and client requests moving forward in a fully remote environment.

No previous industry experience is required; comprehensive training and ongoing support are provided to help you succeed in a flexible, home-based role.

Qualifications

• Experience in customer service is helpful but not required.
• No prior industry experience is required; training and ongoing support are provided.
• Ability to manage multiple requests with attention to detail.

Responsibilities

• Respond to client questions and requests
• Provide updates and next-step information
• Coordinate schedules and confirmations
• Follow up on pending items
• Keep client records accurate and organized
• Assist with routine changes or service needs
• Research information when needed

Skills

Strong communication

Organization

Follow-through

Independent work

Email familiarity

Multi-tasking

Willingness to learn

Tools

Email systems

Job description

PedrosVacations is seeking a Remote Customer Service Representative to support clients from home with questions, updates, and scheduling. You will help keep communications clear and client requests moving forward in a fully remote environment.

No previous industry experience is required; comprehensive training and ongoing support are provided to help you succeed in a flexible, home-based role.