Remote Travel Concierge & Client Experience Specialist

Rudybtravel; Champaign (IL); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

100% remote work environment

Opportunities for professional growth

Access to travel perks

Supportive team culture with ongoing training

Job summary

Rudyb Travel is seeking a Remote Travel Customer Service Representative to support clients with their travel journeys. This client-facing role ensures a seamless experience from booking to post-trip follow-up. Ideal for detail-oriented individuals passionate about travel.

Key responsibilities include responding to inquiries, assisting with bookings, providing destination information, and following up with clients to enhance satisfaction. The position offers a 100% remote work environment and opportunities for professional growth.

Qualifications

• Customer service experience in travel, hospitality, or service-related fields preferred.
• Strong attention to detail is essential for managing client requests.

Responsibilities

• Respond promptly to client inquiries via phone, email, and messaging platforms.
• Assist with luxury and leisure travel bookings.
• Provide accurate information regarding destinations and agency policies.
• Coordinate booking details and confirm itineraries.
• Proactively follow up with clients pre- and post-travel.
• Address client concerns with professionalism.

Skills

Excellent verbal and written communication skills

Customer service experience

Strong organizational skills

Comfortable using technology

Reliable and proactive

Interest in travel

Job description

Rudyb Travel is seeking a Remote Travel Customer Service Representative to support clients with their travel journeys. This client-facing role ensures a seamless experience from booking to post-trip follow-up. Ideal for detail-oriented individuals passionate about travel.

Key responsibilities include responding to inquiries, assisting with bookings, providing destination information, and following up with clients to enhance satisfaction. The position offers a 100% remote work environment and opportunities for professional growth.