Remote Travel Concierge & Client Experience Specialist

Rudybtravel; Wichita (KS); Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

100% remote work environment

Opportunities for professional growth

Access to travel perks and discounts

Job summary

Rudyb Travel is looking for a Remote Travel Customer Service Representative to assist clients throughout their travel journey. In this role, you will handle inquiries, manage bookings, and ensure a high-quality customer experience.

The ideal candidate is detail-oriented and service-driven, with excellent communication skills. The position offers a 100% remote work environment, opportunities for professional growth, and access to travel perks.

Qualifications

• Detail-oriented and service-driven with a passion for travel.
• Experience in customer service, preferably in travel or hospitality.
• Ability to manage multiple client requests efficiently.

Responsibilities

• Respond to client inquiries via phone, email, and messaging.
• Assist with travel bookings and changes effortlessly.
• Provide accurate information on destinations and travel policies.
• Follow up with clients to ensure a positive travel experience.
• Maintain documentation in booking systems.

Skills

Excellent verbal and written communication skills

Customer service experience

Strong organizational skills

Technology savvy

Job description

Rudyb Travel is looking for a Remote Travel Customer Service Representative to assist clients throughout their travel journey. In this role, you will handle inquiries, manage bookings, and ensure a high-quality customer experience.

The ideal candidate is detail-oriented and service-driven, with excellent communication skills. The position offers a 100% remote work environment, opportunities for professional growth, and access to travel perks.