Remote Travel Concierge & Client Experience Specialist

Rudybtravel; Auburn (AL); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

100% remote work environment

Opportunities for professional growth

Access to travel perks and discounts

Ongoing training and development

Job summary

Rudyb Travel is seeking a Remote Travel Customer Service Representative to support clients throughout their travel journey. This role involves responding to client inquiries, assisting with bookings, and ensuring high-quality experiences.

The ideal candidate is detail-oriented, service-driven, and passionate about travel. They should have excellent communication skills and prior customer service experience. This position offers a fully remote work environment and opportunities for professional growth within the company.

Qualifications

• Customer service experience in travel, hospitality, or service-related fields preferred.
• Ability to manage multiple client requests efficiently.
• Attention to detail and ability to learn new systems.

Responsibilities

• Respond promptly to client inquiries through various channels.
• Assist with luxury and leisure travel bookings.
• Provide accurate travel information and agency policies.
• Confirm itineraries ensuring client satisfaction.
• Follow up with clients before and after travel.
• Maintain accurate documentation and booking systems.

Skills

Excellent verbal and written communication skills

Customer service experience

Strong organizational skills

Comfortable using technology

Reliable and proactive

Interest in travel

Job description

Rudyb Travel is seeking a Remote Travel Customer Service Representative to support clients throughout their travel journey. This role involves responding to client inquiries, assisting with bookings, and ensuring high-quality experiences.

The ideal candidate is detail-oriented, service-driven, and passionate about travel. They should have excellent communication skills and prior customer service experience. This position offers a fully remote work environment and opportunities for professional growth within the company.