Remote Travel Concierge & Client Experience Specialist

Rudybtravel; Louisville (KY); Remote; USD 30,000 - 50,000; Full time

Benefits offered by this job

100% remote work environment

Opportunities for professional growth

Access to travel perks and discounts

Ongoing training and development

Job summary

Rudyb Travel is seeking a Remote Travel Customer Service Representative to facilitate client travel journeys, ensuring seamless booking and support. This role requires excellent communication, strong organizational skills, and a passion for travel, making it ideal for service-driven individuals.

Responsibilities include responding to inquiries, managing bookings, and providing detailed travel information. The position offers a 100% remote work environment with opportunities for professional growth and access to travel perks.

Qualifications

• Experience in customer service, preferably in travel or hospitality.
• Strong communication skills and attention to detail.
• Proficient with technology and booking systems.

Responsibilities

• Respond promptly to client inquiries via various platforms.
• Assist with luxury and leisure travel bookings.
• Provide information on destinations and agency policies.
• Confirm itineraries and ensure client satisfaction.
• Follow up with clients before and after travel.
• Maintain documentation and update booking systems.

Skills

Excellent verbal and written communication skills

Customer service experience (preferred in travel/hospitality)

Strong organizational skills and attention to detail

Comfortable using technology and learning booking platforms

Proactive and able to manage multiple requests

Interest in travel and client experience

Job description

Rudyb Travel is seeking a Remote Travel Customer Service Representative to facilitate client travel journeys, ensuring seamless booking and support. This role requires excellent communication, strong organizational skills, and a passion for travel, making it ideal for service-driven individuals.

Responsibilities include responding to inquiries, managing bookings, and providing detailed travel information. The position offers a 100% remote work environment with opportunities for professional growth and access to travel perks.