Remote Travel Concierge & Client Experience
Excitingtravelnow
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Benefits offered by this job
Job summary
Exciting Travel Now Travel Agency USA is seeking a Remote Travel Client Care Specialist to guide clients from planning through return, ensuring a seamless, stress-free experience with professional support.
Based in Illinois, the agency serves travelers nationwide with personalized service, exclusive perks, ongoing training, and a friendly team dedicated to turning dreams into memorable journeys.
Qualifications
- Excellent communication, both written and verbal.
- Background in customer service, ideally travel, tourism, or hospitality.
- High attention to detail and proactive mindset.
- Tech‑savvy and able to learn new booking systems quickly.
- Genuine enthusiasm for travel and helping others create memorable experiences.
Responsibilities
- Respond to client inquiries across email, phone, and messaging.
- Assist with bookings, modifications, cancellations, and special requests.
- Provide accurate information on destinations, documents, and processes.
- Follow up with clients to confirm plans and gather feedback after trips.
- Address concerns with empathy and efficiency to ensure satisfaction.
- Offer remote work options with flexible hours.
- Highlight exclusive travel perks and agency discounts.
- Support clients with travel planning and arrangements.
- Contribute to a supportive team focused on memorable travel experiences.
Skills
Job description
Exciting Travel Now Travel Agency USA is seeking a Remote Travel Client Care Specialist to guide clients from planning through return, ensuring a seamless, stress-free experience with professional support.
Based in Illinois, the agency serves travelers nationwide with personalized service, exclusive perks, ongoing training, and a friendly team dedicated to turning dreams into memorable journeys.
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