Remote Travel Concierge — Bookings, Support & Perks

Inspired; Redmond (UT); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training

Job summary

Inspired is looking for a Remote Travel Customer Representative in Redmond, Utah. You will assist clients throughout their travel journey, answering inquiries and providing booking updates.

The ideal candidate should possess strong communication skills, customer service experience in travel or hospitality, and be detail-oriented. Enjoy travel perks and flexible scheduling while making memorable experiences for clients.

Qualifications

• Strong customer service experience, preferably in travel or hospitality.
• Comfortable with technology and quick to learn booking platforms.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about destinations and agency policies.
• Follow up with clients to ensure satisfaction.
• Handle complaints with empathy and problem-solving skills.

Skills

Excellent verbal communication skills

Excellent written communication skills

Strong customer service experience

Attention to detail

Job description

Inspired is looking for a Remote Travel Customer Representative in Redmond, Utah. You will assist clients throughout their travel journey, answering inquiries and providing booking updates.

The ideal candidate should possess strong communication skills, customer service experience in travel or hospitality, and be detail-oriented. Enjoy travel perks and flexible scheduling while making memorable experiences for clients.