Remote Travel Concierge — Bookings, Support & Perks

Inspired; San Bernardino (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Supportive team environment

Ongoing training

Job summary

Inspired is looking for a Travel Customer Representative to support clients through their entire travel journey. Responsibilities include responding to inquiries, managing bookings, and ensuring satisfaction with trips.

The ideal candidate will have excellent communication skills, customer service experience, and a passion for travel. This role offers 100% remote work with flexible scheduling, opportunities for growth, and travel perks.

Qualifications

• Strong communication skills, both verbal and written.
• Experience in customer service, preferably within travel or hospitality.
• Attention to detail and organizational skills.
• Ability to learn booking platforms quickly.
• Enthusiasm for travel and helping clients.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide information on travel documents and agency policies.
• Follow up with clients to confirm details and satisfaction.
• Handle client concerns with empathy and problem-solving.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Job description

Inspired is looking for a Travel Customer Representative to support clients through their entire travel journey. Responsibilities include responding to inquiries, managing bookings, and ensuring satisfaction with trips.

The ideal candidate will have excellent communication skills, customer service experience, and a passion for travel. This role offers 100% remote work with flexible scheduling, opportunities for growth, and travel perks.